Students attending universities and other educational institutions visit student centres three times a year, on average, for administration purposes. The workload of student centres, however, is not balanced at all. During exam periods, the number of visits substantially increases, reaching the customer turnover of a larger bank. The leaders of such institutions have realised that this problem cannot be solved with traditional methods. The systems offered by MULTIMEX provide efficient assistance in solving this problem, thereby reducing the time that students spend in student centres.